HR agent over SMS & phone

The whole HR department in every employee's pocket.

Vera answers HR questions around the clock - employment law, your handbook and your collective agreements. She takes sick leave reports, watches the deadlines and reaches everyone in minutes when it really matters. No app, no login.

✓ Built on your country's employment law ✓ Knows your collective agreements ✓ Diagnoses are never stored

Vera never asks why someone is ill - and never stores it.

Around the clock
Answers instantly - even at 03:12 on a Sunday
11 languages
Everyone gets answers in their own language
< 1 minute
To reach the entire workforce in a crisis
0 apps
SMS and phone are enough - no accounts
The problem

HR should not be a bottleneck

The same questions over and over. A frontline that never logs into the portal. Agreement terms nobody can find. Deadlines that slip. Vera handles all of it - on a channel everyone already uses.

What portals cannot do
Vera reaches 100% of your people - including those who never sit at a computer.
97%
of HR teams hit errors or delays in manual processes, every month*
77%
plan to automate HR within 12 months. Only 22% already have*
52%
of HR leads with 10+ admin hours a week often feel stressed*

*Source: 50skills, The State of HR Automation 2026. Survey of 200 HR directors.

How it works

Up and running in minutes

Three steps - Vera takes it from there.

STEP 1

Add the company

Upload your staff handbook and collective agreements, add the team with phone numbers and managers. No accounts for employees.

STEP 2

Everyone gets a number

Employees text or call Vera whenever they need to. She recognises them, knows which agreement and which rules apply to them, and answers in their language.

STEP 3

HR sees it all in one view

Questions, absence, cases, acknowledgements and insights collected in one clear dashboard - plus a compliance centre with your GDPR status in real time.

Features

An HR department, not a FAQ bot

Vera does not just answer questions - she owns the flows around them.

💬

Answers everything

General employment law - holiday, sick pay, parental leave - and your own rules from the handbook. She does not make things up; she says so when the answer is missing and points the way.

📜

Knows your agreementsNEW

Several agreements in one company? Vera knows which applies to whom - by group or by person - and answers with a source reference. Local agreements take precedence over central ones.

🤒

Sick leave & care leave

The right type of absence reaches the manager - being ill is not the same as caring for a sick child. Work injuries are flagged with the employer's duty to report. The team is asked whether anyone can cover the shift.

🩺

Return-to-work watchNEW

Keeps track of the statutory milestones in a sick leave period and spots patterns in repeated short-term absence - so the manager acts in time. Without any cause ever being recorded.

🧭

Manager modeNEW

Managers get answers on how to lead: can I refuse holiday? require a certificate from day one? Vera gives the process steps and warns about the legal traps - before the mistake is made.

🎓

Certificate watchNEW

Forklift, ADR, hot work, driving permits - Vera reminds the employee and the manager 90, 30 and 7 days before a certificate expires. Nobody is suddenly without authorisation.

✅

Policy acknowledgementNEW

Send a new policy to everyone and collect acknowledgements automatically - and whoever has questions about the content instead gets them answered by Vera on the spot.

🔔

Proactive reminders

Probation periods, notice thresholds, medical certificates and benefit deadlines are tracked automatically. New starters get an onboarding sequence at a sensible pace - from day one.

📨

Broadcasts & collection

Ask a team a question - sign-ups, surveys, extra shifts - and let Vera interpret the free-text answers, compile them and chase the ones who have not replied.

🌍

Answers in 11 languages

Everyone gets answers in their own language - Swedish, Danish, English, Arabic, Polish, Ukrainian and more. Your handbook stays in one language; Vera translates on the fly.

📞

Voice, not just SMS

Call Vera and speak in a natural voice - same answers, same flows, same safeguards. Calls are never recorded.

📊

Insight for the HR director

Questions, absence, open cases, crisis status and acknowledgements in real time - and which questions the handbook does not answer, so you know what to fill in.

New · Crisis mode

When there is a fire, nobody runs to a computer.

Fire, accident, threat, evacuation - Vera reaches the entire workforce in under a minute and counts everyone in. The manager raises the alarm straight from their phone, in the middle of the event.

0
Are OK
0
Need help
0
No reply

The alarm is protected by three locks: a registered manager number, an authorised role and a crisis password. Vera always reminds people about the emergency number - the alarm never replaces an emergency call.

1The manager texts or calls Vera: ”Fire in the warehouse, everyone out”
2Vera asks back: ”What is the crisis password?”
3Every employee is reached at once - in their own language: ”Reply OK if you are unhurt, HELP if you need help”
4A help reply alerts HR immediately - and the counter updates live
New · Collective agreements

”What applies to me?” - Vera knows.

A transport agreement for the drivers, a salaried agreement for the office, local arrangements on top. Vera keeps them apart and answers each person on their terms - with a reference to the right clause.

Where it is ambiguous Vera never guesses - she sets out the answer per agreement, or asks which category the person belongs to.

✓Several agreements per company - blue collar and white collar on the same number
✓The right agreement per person - driven by job category or group, never by union membership (that is not recorded)
✓The right order of precedence - local before central, your material before general law
✓Source references - the answer points to the agreement and the section, so it can be checked
Multilingual

The whole workforce, every language

The employee picks a language once - after that Vera always answers in it. Your handbook stays as it is.

🇸🇪 Svenska🇩🇰 Dansk🇬🇧 English🇵🇱 Polski🇺🇦 Українська العربيةفارسیSoomaaliትግርኛ🇪🇸 Español🇫🇮 Suomi
The maths

Run the numbers

Drag the sliders and see what Vera could save you each month.

50
8 min

Assumptions: about 4 HR questions per employee per month, HR hourly cost €40. Set for yourself how long a question actually takes in your organisation - the figures are an estimate.

HR time saved / month
27 hrs
Estimated value / month
€1,067
Your price
€249/mo
about 4.3× back on the investment
Trust & law

Our guarantees - written into the contract, built into the technology

HR data is the most sensitive kind of data. So these are not policy phrases - this is how the system is built, and it is in your data processing agreement.

✓

Diagnoses are never stored

Vera never asks why someone is ill. If a health detail is mentioned anyway it is masked in three independent layers before anything is saved - and every masking is counted and reported.

✓

Voice calls are never recorded

The audio is gone when the call ends. All that is kept is a written summary - sanitised with the same masking as SMS.

✓

Managers never see free text

Notices are built only from structured fields: who, which type of absence, which day, when back. Never what the employee actually wrote or said.

✓

No statistics on small groups

Groups under five people are never shown in figures. No individual can be singled out from a report.

✓

Automatic deletion

Conversations are deleted after 90 days by default (adjustable 30-365 per company). Deletion runs every night and every run is logged.

✓

Stored in the EU

Database in Ireland, telephony in the Nordics. AI processing takes place under a data processing agreement with EU-approved transfer mechanisms - a full sub-processor list is included, with changes notified in advance.

✓

Vera never decides about people

She informs, reminds and flags. Decisions about employees - measures, assessments, follow-up - are always made by humans.

✓

Full transparency, both ways

You get a compliance centre with real-time status, the DPA and the documents. Employees can ask Vera what is stored about them - and get an answer.

A data processing agreement, an incident procedure and a pseudonymised audit log are included for every customer. Only registered employees can reach the agent. Does your data protection officer want to go deep? Book a walkthrough - we will happily show exactly how each guarantee is implemented.
Simple pricing
From €149 / month
Up to 25 employees€149 / mo
26-60 employees€249 / mo
61-120 employees€399 / mo
121-250 employees€699 / mo
251-500 employees€1,199 / mo
More than 500 employeesOn request

A flat monthly price, nothing per user and no setup fee. Everything is included: questions and answers, sick leave reporting, notices, dashboard, Crisis mode, your own number and the trust guarantees.

A one month pilot with one department, no card details. Two months free if you pay annually. Cancel whenever you like. Priced in euro; other currencies on request.

Book a demo →
FAQ

Common questions

Do employees need to install anything?

No. Vera reaches everyone over ordinary SMS and phone - no account, no app. The number is all it takes.

What if someone writes why they are ill anyway?

Vera never asks - but if someone volunteers ”I have a migraine” the health detail is masked in three independent layers before anything is saved, and the manager notice is built only from structured fields. The reason never reaches the manager and is never stored.

How are collective agreements handled?

You can add several agreements - for example one blue-collar and one white-collar agreement - and link them per group or per person. Vera answers from the right agreement with a source reference, lets local take precedence over central, and never guesses where it is ambiguous. The link is driven by job category, never by union membership.

Are voice calls recorded?

No, never. The audio is gone when the call ends. What is kept is a sanitised written summary, under the same masking rules as SMS.

What does the manager actually see?

Structured information: who is absent, which type, which day and the expected return - plus statutory reminders, such as the duty to report a work injury. Never causes, never the employee's own words.

How does crisis mode work?

An authorised manager raises the alarm straight from their phone - SMS or voice - and confirms with the company crisis password. Every employee is reached within the minute with ”reply OK or HELP”, a help reply alerts HR immediately, and the counter updates live. The alarm never replaces the emergency services.

Which languages are supported?

Eleven languages, among them Swedish, Danish, English, Polish, Ukrainian, Arabic and Somali. Every employee gets answers in their own language - your handbook stays in one language and is translated on the fly, so there is only one source of truth to maintain.

Is it GDPR compliant?

Yes - and it is built into the technology, not just the policy: diagnoses are never stored, automatic deletion after 90 days, a pseudonymised audit log, no statistics on groups under five, storage within the EU and a data processing agreement included. See our guarantees above, or book a walkthrough with your data protection officer.

What is included in the price?

Everything. Questions and answers, sick leave reporting, notices, dashboard, Crisis mode, your own number and the trust guarantees are all in the base price. Crisis mode should work the day you need it, not be negotiated then. What we quote separately is things like integration with your payroll system and more than two collective agreements.

What does it cost to get started?

Nothing. No setup fee and no implementation cost. We run a one month pilot with a single department without you handing over card details, and only then do you decide. Pay annually and two months are free.

How long does setup take?

Minutes. You add the company, upload the handbook and the agreements, register the team - and Vera is live. We are happy to help with the first setup.

Can Vera talk to us on the phone too?

Yes. Employees can call and speak with Vera in a natural voice - the same answers, flows and safeguards as over SMS. Without recording.

Give your team Vera

Book a short demo and we will show Vera live on your own material - handbook, agreements and all. No obligations.

We will get back to you within one working day.